SHIPPING & DELIVERY

Every order is carefully packed by our team with attention to detail because we believe receiving your purchase should feel just as special as choosing it.

Order Processing

Most in-stock orders are processed within 1–3 business days.

Orders are processed Monday through Friday, excluding holidays.

Once your order ships, you’ll receive a shipping confirmation email with tracking information.

Please note that orders begin processing immediately and cannot be changed, modified, or canceled once they have been placed.

Shipping Rates

We proudly ship to all 50 U.S. states.

Standard shipping is a flat $10.

Shipping charges are calculated at checkout before taxes.

Online Exclusives

Our Online Exclusives are shipped directly from our trusted vendor partners.

Because these items ship separately, they may:

• Arrive in a separate package
• Ship on a different timeline than in-stock merchandise
• Have separate shipping charges

If your order includes both in-stock merchandise and Online Exclusives, you may receive multiple shipments.

If you select In-Store Pickup for an Online Exclusive, applicable shipping charges will still apply and are due at pickup.

In-Store Pickup

Eligible items may be selected for In-Store Pickup during checkout.

You’ll receive an email as soon as your order is ready.

Please wait for your pickup confirmation before visiting the store.

Tracking Your Order

As soon as your order ships, you’ll receive an email with tracking information.

Please allow up to 24 hours for tracking updates to appear after your package has been scanned by the carrier.

Delivery

We proudly ship using USPS, UPS, and FedEx.

Once your package has been transferred to the shipping carrier, delivery times are determined by the carrier.

While we always strive to get your order to you as quickly as possible, UPTOWN is not responsible for shipping delays caused by weather, holidays, carrier service interruptions, or other circumstances beyond our control.

Packages marked Delivered by USPS, UPS, or FedEx but lost or stolen after delivery are the responsibility of the shipping carrier. We recommend shipping to a secure delivery location whenever possible.

Need Help?

Questions about your order? We’re always happy to help.

📧 hello@shopuptownstyle.com

Style That Feels Like Home. 🖤